Residential Support Worker

The sky’s the limit in this role. You might find yourself supporting people with disabilities to develop skills such as cooking, using public transport or finding their way through the ups and downs of living with other people. Alternatively, you might support them to get to work, or to do their job, or they may need encouragement and support to learn and do household tasks. 


To be a Community Support Worker, you’ll need some experience of working with people with learning disabilities, although to become a Residential Support Worker, you won’t. 

For both roles, you need teamworking skills, initiative, enthusiasm and genuine interest in empowering people with learning disabilities. Sue says, “In the supported living service in Ealing where I work, we are called personal assistants, and for me this emphasises that my job is about ensuring service users are supported to live their lives in the way they want to. It’s all about choice and I can help with this by finding out what is going on in the local area that they might be interested in. It’s so important that we understand each other, so I’ve just done a course in Makaton sign language. Working at Yarrow has given me lots of confidence – I think that’s from training, from supportive managers and from seeing that my job makes a difference. I have also learnt a lot from my colleagues and managers. I like the challenge and variety of my role and I hope I’m with Yarrow for a long time.”